Guided Assessment

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Guided Assessment

Co-discover strengths and opportunities, bridge gaps and institutionalise business processes to deliver outstanding performance.

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Unlock Your Organization's True Potential with IFQM

Discover where you stand, where you can go, and how to get there — with IFQM’s Guided Assessment.

Our expert-led assessment and counseling processes helps organizations to unlock their full potential through structured feedback, actionable insights, and a clear path to quality excellence.

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Who Is It For

IFQM’s Guided Assessment is crafted for manufacturing and service organizations, small and large, who are determined to achieve operational excellence and world-class quality standards to become globally competitive.

Manufacturing organizations

Manufacturing organizations that are looking to institutionalize a culture of quality and thereby drive operational excellence through Total Employee Involvement.

Large companies

Large companies which are looking to improve alignment and integration between its various organizational units, in order to reduce waste and improve ability to create value.

Small and medium scale organizations

Small and medium scale organizations with manufacturing as the key value driver, that are looking to go beyond the ordinary to achieve global standards of Quality in its products.

Service organizations

Service organizations that are seeking to trigger step changes in their business processes to reduce cost to serve and improve speed of service, leading to superior customer experiences.

Organizations providing healthcare services

Organizations providing healthcare services that are looking to streamline non-clinical processes with an aim to improve patient convenience and satisfaction.

Small organizations

Small organizations that are seeking knowledge of quality tools and practices that can be self-driven to help boost employee engagement and loss reduction.

Large Organizations

Large Organizations that are looking to enhance effectiveness of specific business processes (or change management themes) such as Supply Chain management, Customer and market centered processes, or establishing Organizational level Data maturity for a superior decision support system.

Organizations looking to build

Organizations looking to build desirable people culture that harmonize with adoption of new technologies such as smart manufacturing, or superior digitalization efforts to improve efficiencies and customer centered performances.

Why Choose IFQM’s Guided Assessment followed by Counselling

Measure What Matters. Improve What Counts. Achieve What Inspires

Led by a carefully curated body of knowledge

A systematic methodology that incorporates world leading management concepts, cutting-edge thought leadership and best practices from all over the world.

Independent Perspectives

Get an objective, 360° evaluation conducted by IFQM-approved assessors, ensuring genuine and credible insights covering the entire value chain.

Customised to Your Organization

Every assessment is aligned with your organization’s sector, scale, maturity, unique challenges and ambitions — delivering meaningful and implementable advices.

Pragmatic Roadmaps that are co-created Roadmap for Continuous Excellence

Receive practical, prioritized recommendations harmonised with your internal ideas, that accelerates your quality journey to achieve measurable and sustainable results.

Experience-led hand holding and coaching

Experience IFQM Counsellors leading your teams with expertise, through systematic improvement steps to institutionalise a culture of quality.

What’s Included in a Guided Assessment

Pre-Assessment Discovery Session

Understand and acclimatize with your organizational context, objectives, and key focus areas.

Independent Review

Study of company’s documented practices, strategies and business results.

Site visit by IFQM Experts

Visit to factories and offices to carryout conversations with company executives and to witness deployment of process and systems of the organization.

Consensus & feedback Report preparation

Synthesising observations from assessment experiences and generating actionable insights based on the IFQM excellence model.

Presentation of feedback

Communicating assessment outcomes with evidences, and answering quires to improve the overall outcomes of the organizational diagnosis.

Counselling - planning and execution

Prioritising action areas aimed at closing the gaps and leveraging strengths for continuous and step changes in business performances.

Ready to Begin?

Take the first step towards unlocking your organization’s full potential by discovering opportunities for improvement in collaboration with IFQM experts — and drive a systematic effort to elevate your organizations performance by deploying world class quality, innovation, and excellence practices.

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Start your journey

Whether you want an introduction to IFQM or details on specific products and services, our team is here to help. Contact us today to start your journey toward the best quality output from your company.

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